Discourse Engine

Prague/Nuremberg, 2007-07-12

PetaMem, the leading provider of hybrid natural language understanding systems, announces general availability of its Discourse Engine module for the PetaMem Language Server software suite. With this module, PetaMem demands technological leadership in the area of chatbots/avatars as it offers unique features neither available in commercial products nor academic/research projects in this category.

Adding to the standard feature set of today available systems, the PetaMem solution offers availability in 13 languages, which can be active at the same time in every instance of a chatbot. Unlimited number of instances of chatbots per Language Server, semantic disambiguation, parsing of procedural words, generic and persistent memoization as well as an elaborated internal state model are only some of the new and remarkable properties of this new module.

Together with the PetaMem Language Identifier, a multilingual chatbot can autodetect the language it is being addressed with. Customers can easily integrate this module into their existing self-service infrastructure and leverage both throughput and customer satisfaction at the same time. "Now you can offer your customers guidance 24/7 and the high quality of the Discourse Engine ensures a maximum relief of your support department." explains marcel Holan, project manager at PetaMem.

About PetaMem:

PetaMem (www.petamem.com), is an international supplier of advanced AI solutions in the field of natural language processing and natural language understanding. The company was founded march 2002 and has specialized in the development of systems that can both improve the quality and rationalize the handling of increasing quantities of correspondence data in enterprises.
Beyond this, the company offers complex services in this field to help enterprises with the processing of already existing large volume natural-language data, thus to make it usable for further processing within the enterprise.

The corporation maintains subsidiaries in Germany and in the Czech Republic and offers its products and services within a worldwide network of qualified partners.

Press contact PetaMem
PetaMem GmbH
PR & Marketing
Flurstr. 78
D-90765 Fuerth
Tel: +49 (0)911 894-6455, Fax: +420 284 680 110
Email: info@petamem.com, Web: www.petamem.com