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All trademarks, tradenames and service marks mentioned and/or used belong to their respective owners.
© 2002-2003 PetaMem, s.r.o. All rights reserved. Legal terms. Privacy policy. PetaMem, the PetaMem design all other logos and product and service names of PetaMem are registered trademarks or trademarks of PetaMem Czech Republic, PetaMem Germany and other countries.

Privacy Policy

The Privacy Policy below governs your PetaMem account and any information you provide on this site.

A. Introduction

In order to operate the PetaMem service and to reduce the risk of fraud, PetaMem Corp. (“PetaMem” or “we”) must ask you to provide us information about yourself. This Privacy Policy describes the information we collect and how we use that information. PetaMem takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Part C below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the Web sites, whether the services are offered by PetaMem or by its subsidiaries.

In order to enhance the protection of your privacy and our compliance with this Privacy Policy, PetaMem has agreed to disclose our information practices. PetaMem has agreed to notify you of:
  1. What personally identifiable information of yours is collected by PetaMem.
  2. The organization collecting the information.
  3. How the information is used.
  4. With whom the information may be shared.
  5. What choices are available to you regarding collection, use and distribution of the information.
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under PetaMem's control.
  7. How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this Privacy Policy, you should first contact PetaMem using email.

Notification of Changes
This policy may be revised over time as new features are added to the PetaMem service or as we incorporate suggestions from our customers. If we are going to use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner. Any material changes will be effective only after we provide you by e-mail with at least 30 days’ notice of the amended Privacy Policy (if you have closed your PetaMem account, you will not be contacted to notify you of the amended Policy and your personal information will not be used or disclosed in this new manner).

We will post the amended Privacy Policy prominently on our Web site so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the PetaMem Web site at at any time for the most current version of our Privacy Policy.

PetaMem NLP pages and other pages on the PetaMem Web sites may include links to third party Web sites. These sites are governed by their own privacy statements, and PetaMem is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Web sites should review the privacy statement of these sites before providing them with personally identifiable information.

B. Information We Collect

Required Information
If you register at PetaMem, you must provide your name, address, phone number, and a valid e-mail address.

Additional Information About You
In order to participate in our distributed effort of world knowledge acquisition we need to know additional information about you, such as your education, hobbies, field of expertise, age and so on.
All of this information is used solely for internal and mainly automatized processes to classify and weight your submitted information. None of this information will be shown to other registered users or used in promotional actions by PetaMem. Nor will this information be provided to third parties except you opt in for it.

Web Site Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the PetaMem Web site, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our Web site you visit while you are on the PetaMem site, the type of browser you use and the times you access our Web site. We use this information only to try to understand our customers’ preferences better and to manage the load on our servers, so as to improve our service and your experience with PetaMem. We do not track the Web sites that you visit before or after you leave the PetaMem sites.

Our Use of “Cookies”
”Cookies” are small files of data that we send to your computer to allow us to recognize you as a PetaMem customer if you return to the PetaMem site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your PetaMem account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don’t need to re-enter your password multiple times.

We also use longer-lasting cookies to store the language you have chosen, so the PetaMem website automatically opens up in your preffered language at your next visit. Our cookie files are encoded so that your e-mail address and other information can only be interpreted by PetaMem.

Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from PetaMem to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.

Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.

C. Our Use and Disclosure of Information

Internal Uses
We use the information we collect about you in order
  1. to provide our services and process your transactions,
  2. to provide customer service, and
  3. to improve our products and services.

Disclosure to Third Parties
PetaMem will not sell or rent any of your personally identifiable information to third parties. PetaMem will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
  1. We disclose the information we collect, as described in Section B above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. These companies are subject to confidentiality agreements with us and other legal restrictions that prohibit using the information except to market the specified PetaMem-related products or services, unless you have affirmatively agreed or given your prior permission for other uses.
  2. We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement. Specifically, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity's contact information (but not bank account or credit card information) to victims who request it.
  3. We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
  4. We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
  5. We share aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users live in Germany. However, this aggregated information is not tied to personally identifiable information.
  6. As with any other business, it is possible that PetaMem in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by PetaMem, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended as described in Section A above.
Our Contacts with PetaMem Customers
We communicate with users on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer complaints or investigate inconsistencies in our database. We use your e-mail address to confirm your opening of a PetaMem account, to send you notice of central actions you perform on the PetaMem websites (such as closing or changing your account data) and other disclosures required by law. Generally, users cannot opt out of these communications, but these are primarily informational in nature rather than promotional.

We also use your e-mail address to send you other types of communications that you can control, including the PetaMem Periodical newsletter, customer surveys and notice of special third-party promotions. You can choose whether to receive some, all or none of these communications when you complete the registration process, or at any time thereafter.

In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.

D. Information Security

PetaMem is committed to handling your customer information with high standards of information security. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes.

The security of your PetaMem account also relies on your protection of your PetaMem password. We strongly urge that you never share your PetaMem password with anyone. PetaMem representatives will never ask you for your password, so any e-mail or other communication requesting your password should be treated as unauthorized and suspicious. If you do share your PetaMem password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and changing your Profile settings, and also contact us right away.

E. Accessing and Changing Your Information

You can review the personal information you provided us and make any desired changes to such information, or to the settings for your PetaMem account, at any time by logging in to your account on the PetaMem Web site and changing your preferences.

You can also close your account through the PetaMem Web site. If you close your PetaMem account, we will mark your account in our database as “Closed,” but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.

F. Contacting Us

If you have any questions about this privacy statement, PetaMem’s information practices, or your dealings with PetaMem, you can contact us either via mail, phone or write us. See also our contacts page.

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